General

• What's included?
• Is it for me?
• Is there an age limit?
• How fast do I have to cycle?
• Can I volunteer?

Entry info

• When do event entries close?
• Can I split the Entry Fee into instalments?
• Registration packs
• Is overnight stay included on the evening before riding and Sunday after the ride?
• Team entry
• What are the benefits of entering a corporate team?

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Instalment management

• What date do the instalments get taken?
• How much is each instalment?
• What happens if my card details have changed?
• Can I pay the balance or the next instalment early?
• What happens if my payment doesn’t go through or gets declined?
• How do I change package or make additional purchases?

Cancellations, transfers & deferrals

• I registered for 2022 and decided to defer to 2023. What are my options?
• When will I receive my deferral link?
• I need to cancel my place
• Is my deposit refundable?
• Package change
• Event deferral

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