What is covered with registration insurance?
Registration insurance is available through our 3rd party partner Active Refunds. This is offered at the end of the registration form during check out. This is an optional add-on to ensure the participants' full registration fees are refundable if the participant is unable to attend the event. It does not offer a full refund if the Event is postponed or cancelled.
A full overview of what your registration insurance policy covers can be viewed in your Active Refunds confirmation email. If you have any further questions, we recommend contacting Active Refunds directly on support@active.com.